Pura, an artificial intelligence assistant, helps the San Diego Area Local represents more than 1,400 USPS employees and retirees. For more than four decades, APWU has fought for dignity and respect on the job for the workers we represent, as well as for decent pay and benefits and safe working conditions. ‘PURA’ is trained on the collective bargaining agreement, various procedures centered around the postal workforce, and processes relative to grievances, worker rights, and more.